Airport Transfer Japan Travel SafeRide

The safest anti-COVID transport service in Japan, with private English-speaking pickup from Narita, Haneda, Kansai and Chubu Centrair International airports.

5.00 out of 5 based on 24 customer ratings
(24 customer reviews)
All Japan Prefectures

Highlights

  • Hassle-free English-speaking pick-up service from airport
  • Top anti-COVID transport service in Japan
  • Smooth and stress-free booking process with 24/7 customer service

Description

Stay Safe, Ride with Confidence with airport transfer service Japan Travel SafeRide!

Do you need an anti-Covid transport service on your arrival in Japan? Then, forget public transports and try our airport transfer Japan Travel SafeRide service! Our friendly drivers are safe and COVID-19 aware, and cars are equipped with full preventive measures.
Available from major airports such as Narita, Haneda, and Kansai International, to your address wherever in Japan. Our English-speaking drivers will take you on a safe and comfortable ride anywhere you need to be.
Not only - but our operators will also keep you updated in English from the booking until your arrival for a full stress-free service.

Why Saferide airport transfer?

Airport transfer during COVID-19 is now a source of worry. Whether you can do this safely should be simple, which is how we designed this anti-COVID airport pickup service.

While you are looking to follow social distancing measures, you can significantly improve the odds by limiting the number of people you come in contact with by using a private pick-up service during COVID-19. Be it private airport transfers from Haneda, Narita, or Kansai airports, this special airport transfer service has already taken precautions for your health and well-being.

Introducing the Japan Travel SafeRide airport transfer service, where we have worked with local private car partners to ensure that all the best practices of personal protection for both yourself and the driver are covered. What’s more, our service in English is flexible and can address any concerns or special requests.

Need a comfy and private house to spend your quarantine at? 

As an add-on, you may select an entire Tokyo Japanese-style house rental for the period of 2 weeks. The house is situated in Tokyo’s Taito ward, northeast of the Asakusa area. It is an excellent solution if you need to spend a 2-week quarantine upon arrival in Japan. Perfect for couples, and families. For all details visit the Tokyo Whole House Rental, Ideal for 2-Week Quarantine page. 

Details

How to Use the Service

  1. Choose the desired route, and date of arrival in Japan
  2. Pay the service in full
  3. Receive confirmation email
  4. Our staff will reach out to you and ask for the details such as flight number, address in Japan you are headed to.
  5. Use the service. Email and chat support with our staff available pre-, and during the service.


How we Protect You
Our Drivers

  • Drivers wear a mask and gloves, changed with each passenger
  • Drivers follow social distancing etiquette, such as stepping back as you board, waiting for you to leave your luggage before loading, etc.
  • English-speaking
  • Regular temperature and health checks
  • You may request to have the driver tested for the presence of Covid-19 antibodies within 24 hrs of your arrival. The test comes at extra cost. Contact us for details at <customersupport@japantravel.com>
  • You may load your own luggage if you prefer to do so

Our Cars

  • Hand sanitizer as you enter
  • Complementary face mask (N95 masks available on request)
  • Van type, allowing passengers to sit further back in vehicle, comfortable Toyota Alphard available
  • Curtaining between passenger space and driver
  • Open window policy for fresh air flow, or portable ozone device, as you prefer
  • Pre-ride cleansing of all passenger surfaces with disinfectant
  • Trash receptacles for personal trash, bags replaced every ride
  • No ride sharing outside your party

Our Process

  • Careful scheduling to allow proper cleansing and driver rest periods
  • Pre-paid facility if you prefer not to handle cash or come in payment proximity of driver
  • English-language support
  • Special requests handled

PRICE LIST - All prices shown are per car, NOT per number of passengers. 

Compact size car service from Narita Airport  (recommended for 1 to 4 passengers)

  • Narita Airport to Tokyo 23 wards, Musashino city, Mitaka city: JPY 27,500
  • Narita Airport to Tokyo other cities: JPY 38,500
  • Narita Airport to Yokohama city, Kawasaki city: JPY 33,000
  • Narita Airport to Kanagawa other cities: JPY 38,500
  • Narita Airport to Saitama, Kawaguchi city: JPY 38,500
  • Narita Airport to Saitama other cities: JPY 44,000

Large size car service from Narita Airport (recommended for 5 to 8 passengers)

  • Narita Airport to Tokyo 23 wards, Musashino city, Mitaka city: JPY 33,000
  • Narita Airport to Tokyo other cities: JPY 44,000
  • Narita Airport to Yokohama city, Kawasaki city: JPY 38,500
  • Narita Airport to Kanagawa other cities: JPY 44,000
  • Narita Airport to Saitama, Kawaguchi city: JPY 44,000
  • Narita Airport to Saitama other cities: JPY 49,000

Compact size car service from Haneda Airport  (recommended for 1 to 4 passengers)

  • Haneda Airport to Tokyo 23 wards, Musashino city, Mitaka city: JPY 15,000
  • Haneda Airport to Tokyo other cities: JPY 18,700
  • Haneda Airport to Yokohama city, Kawasaki city: JPY 16,500
  • Haneda Airport to Kanagawa other cities: JPY 27,500
  • Haneda Airport to Saitama, Kawaguchi city: JPY 24,200
  • Haneda Airport to Saitama other cities: JPY 29,700

Large size car service from Haneda Airport (recommended for 5 to 8 passengers)

  • Haneda Airport to Tokyo 23 wards, Musashino city, Mitaka city: JPY 18,000
  • Haneda Airport to Tokyo other cities: JPY 22,000
  • Haneda Airport to Yokohama city, Kawasaki city: JPY 22,000
  • Haneda Airport to Kanagawa other cities: JPY 33,000
  • Haneda Airport to Saitama, Kawaguchi city: JPY 29,700
  • Haneda Airport to Saitama other cities: JPY 35,200

Car service from Kansai International Airport

  • Kansai International Airport to Osaka city: JPY 37,400 
  • Kansai International Airport to Kyoto city: JPY 49,500
  • Kansai International Airport to Kobe city: JPY 42,900 

Japan Travel offers Airport transfer service from Narita, Haneda or Kansai international airports to areas across Japan. 
Don’t see your destination or route on the price list? Please ask using the Live Chat option or via email <customersupport@japantravel.com>
We are very flexible. 

Special Services

  • We cater for emergency calls, such as unexpected quarantine requirements.
  • We can also provide special ride service for people needing quarantining, driving directly from airport to quarantine location.
  • Long-distance rides to avoid public transport (e.g., Tokyo-Osaka)
  • Multi-trip bookings
  • Divided group bookings

More Information

  • Chat
  • Email (shop@japantravel.com)
  • Phone (+81-(0)3-4588-2679, Monday -Friday, 9:00 - 17:00 JST only)
    Note: Japan Travel is a Type-2 registered travel agency in Japan. Our private car vendors are licensed transport hire operators.

Important information

Know before you book

Booking timeframe

  • All Tokyo-and Osaka-area bookings require a minimum 72 hours prior notification.
  • Other areas require a minimum 72 hours, if available.

Emergencies

  • Any call made with less preparation than our regular timeframe is an Emergency. As such our service is offered on a Best Effort basis, and we cannot guarantee availability.
  • Emergency requests automatically draw a JPY 10,000 surcharge on our regular prices.

Refund policy

  • 10 or more day’s cancellation notice, in writing, prior to date of service: 100% refund
  • 10~5 days prior: 50% refund 
  • 4 or less days prior: non-refundable
  • Cancelled flight: 100% refund
  • Delayed flight: there is no extra charge for the SafeRide service; Our staff monitors all relevant flight information and the airport transfer service is provided regardless of the extent of the flight delay 
  • If customer is denied entry to Japan having failed to provide a negative PCR test result due to his/her own negligence - the service is non-refundable, however discount coupon will be provided for the future use of the Saferide airport transfer service 

Other languages

  • Other languages may be available with sufficient notice, particularly Mandarin.

Government compliance

To date there are no government regulations governing virus-protective transport. We are continually monitoring transport ministry notices and if such regulations come into place, we will work to comply with them.

Organised by Japan Travel KK

24 Reviews

4-6 of 12 Reviews

Guilhem

Mar 10, 2021

Preparing trips in covid times gives us enough to worry about, this service makes extra sure not to add to it. It is simple and painless, adapting to the unpredictable events of the trip.

SERGIO

Jan 05, 2021

どうもありがとうございました、よくて、べんりですごかったです。 ハイアの選ぶために時間がないけどjapan travel いつもたすけました、そしてやすかったです 私ははねだからなりたのホテルまでできました。どもうありがとうございました。 Yo tenía que contratar el servicio desde Haneda airport hasta mi hotel en Narita, pero no tenía apenas tiempo para elegir un servicio de Haya, sin embargo JAPAN TRAVEL siempre me ayudo y me ayudaron con el precio también, para que fuera lo más económico posible, es un muy buen servicio, el auto era muy espacioso, cómodo, y bueno. Muchísimas gracias por toda la ayuda, por uds pude cumplir con llegar a mi hotel para la cuarentena, en mi primer viaje a Japón. I need a private transport since haneda airport still my hotel in narita, i wasn´t time for choose a private transport, but JAPAN TRAVEL help me, and they help me with a cheapest price, all was ok, the car was great and very confortable, thank you so much.

Clarissa

Dec 29, 2020

Our driver was super friendly and spoke very good English. Communication online was very good and the driver was ready for us as soon as we stepped out of the airport. I was so happy with how easy it was to setup and how quick the response was. Thank you for your service!

Diego

Dec 25, 2020

Best service, excellent organization and kind and professional driver. For sure i ll use again this service

Yuri

Dec 15, 2020

Excellent service! Fast and responsive communication. Good and friendly driver with a nice and clean car, he even helped me finding the exact apartment number. Definitely a good choice with Japan Travel Team.

Zhumabay

Dec 13, 2020

It was a very well arranged transfer. The driver was very professional and helped with my luggage from door to door. Thanks a lot.

Vittoria

Dec 13, 2020

I used this service for pick up at Narita airport. We stayed in touch from the very beginning from my country (Italy) and every questions were answer in a few hours. When I arrived in Japan, a few days ago, I passed all the security and sanitary controls, I catched my luggage and I went out to wait my driver. Just a few minutes later that I didnt' see the car I though that he forgot me and I went inside the airport to ask help to someone and a lady did everything to help me to contact the driver for me. Only I arrived in my hotel for 14 days of quarantene I saw my email address with a message of the driver that inform me for the delay. So, don't panic. Look at your email address and if will be a delay, someone will be ready to write you. I recommend this service because apart from my fault of not having seen the mail, the dirver was so kind and he also brought my luggage until inside my hotel. Thank you very much.

Alex

Dec 07, 2020

Had a great experience. The staff were communicative and receptive to changes I needed to make. The driver met me at the scheduled time and provided the service promised for. The ride was clean, safe and fast. I would use Japan Travel again for a private hire in the future.

Miko

Dec 01, 2020

Hassle-free transaction and service till I got to my apartment. They were fast to answer my queries and concern! Very accommodating indeed! We requested to be fetched at around 1700h though our flight will arrive at 1400h because we thought the added Covid testing and results + immigration will take us 2-3 hours. But, we finished it in just an hour and a half. However, we were surprised that our service was already there waiting for us. This was around 1526h to be exact. The car was very clean and spacious and the driver was very friendly and AWESOME. His driving skills were commendable and you'll feel safe. Overall, it was a first class service!!!

Christine

Nov 20, 2020

Great service! Very uncomplicated, reactive and helpful. Questions were answered quickly. The driver was funny and a good driver. They picked us up from the arrival gate. With the difficulties to enter the country, this was a great and comfortable choice.

Roumalyn

Nov 20, 2020

I booked a ride for private transfer from Haneda Airport to our Tokyo apartment. Communication was smooth from confirmation of our booking until our arrival day. Our assigned driver contacted us the day before our flight. He patiently waited for us even though we had some delays waiting for PCR test results. The vehicle used was clean and spacious. We had a comfortable ride going to our apartment. Definitely recommending their service to others.

Thomas

Nov 18, 2020

Everything was perfect. Messaging beforehand went smooth and questions were answered fast and properly. I was picked up with several friends. They drove us all to our seperate apartements and helped to carry our luggage all the way to the door. I definitely recommend this service and would always use it again.

Anonymous

Nov 16, 2020

Very fast and easy communication. Everything went very smoothly. As we had a few special wishes, the Japan Travel Team was very quick to respond to and accommodate our requests. Thanks for everything, would definitely recommend! Nothing to complain, everything went perfectly.

Maikel

Nov 16, 2020

Very kind team. Brought me right in front of my door and also got a water for free. :D

Uyen

Nov 16, 2020

I booked my pick up service from Haneda airport to Kita-ku Tokyo. The staff kept the contact really well and were really helpful. My driver was Komei Hayashi-san, he contacted me a day before my flight and confirmed the time. At first I was worried when to tell him to pick me up because I didnt know how long the process would take, but he only asked about the landing time. After landed, I call him once I got through PCR and it took me around 1 hours to get out of the airport, which was way faster than both of us expected. However he was very hospitable and come to pick me up quickly. He also help with the luggages and was very patient to get to my house, since it's very hard to find on the map. Definitely recommend to my friends, the price rate was reasonable and very good service!

Isabel

Nov 12, 2020

I booked an airport transfer service from Haneda airport to an apartment in Tokyo. Customer support contacted me immediately afterwards. Details for the pick-up were sent a few days after. Our assigned driver contacted me the day before our flight. On our arrival day, the driver patiently waited for us even if it took us hours to get out of the airport. The car was clean and spacious. We had a comfortable and safe ride to our apartment. Thank you Japan Travel Saferide! Definitely recommending to other travelers.

Catherine

Nov 03, 2020

Japanese hospitality and efficiency at its best ! Excellent service, very reliable and customer caring. Our 18 years old daughter used it for her first travel to Japan on October in the middle of this tough pandemic period. After booking, you are asked for flight and hotel details, get an (human, not automatic) email from their staff at every step of the process - booking, arrival details, passagers and suitcases qty, driver name and phone number one day before, email from the driver before your departure with pictures of the airports and path to get to the drivers cars (easy and very convenient) Your driver waits for you at the airport during the whole arrival process (testing + immigration documents). Driver is also very nice and welcoming. Car is super clean. Driving is safe. In our case the driver also cared enough to leave our daughter only after checking that everything was fine with the hotel. Japanese service at its best, indeed. Thank you so much!

Mustafa

Nov 03, 2020

I used the service for pick up from Kansai Airport to my house in Osaka on October 26. The booking process was easy and the communication with the driver was clear. The driver was very friendly and spoke good English. He picked me up from Kansai on time. The taxi was comfortable, modern and clean. I would use the service again.

Nick

Oct 29, 2020

Very good service and easy communication both before and during. The driver was very flexible about the pick up time which was very helpful! I am very happy with the service and would recommend to anyone coming to Japan who need a private transfer, for example due to the Covid-19 self isolation guidelines.

Mustafa

Oct 28, 2020

I booked the service from Kansai Airport to my house in Osaka. The driver met me in Kansai on time. He was very friendly and spoke English well. The taxi was big and comfortable. For sure, I would use this service again.

Vincent

Oct 27, 2020

Very good service. I was contacted right away and able to speak with the driver and the manager through WhatsApp before my flight to organise everything. When I landed I contacted the driver and he was there right away. The car was confortable and he even had a bottle of tea for me. Very good service and quality of work. I recommend.

Dimas

Oct 15, 2020

Great service from upstream to downstream. Already contacted the Japan Travel Team since September for the ride on October, the communication via email is really fast and responsive. Finally, when i landed at airport on 8 15 AM, the health inspection done from 9:00 until 14:00 (the driver already stand by from 9:00 on the gate), i informed the person in charge, and he wait for me until i finished all the process, REALLY REALLY CAREFREE, no rush at all from the driver and Japan Travel Team. I done all the process around 14:30 PM, and go to the instructed gate, and met the driver with really nice car, and great cleanliness (i think that’s one of the important thing to choose your transportation on current pandemic situation), it took me around 2 hours until i arrived to my home without any problem (i also had a nice sleep in the car). Really satisfied for all the process from booking until the ride. It really made me feel safe for doing the ride on this pandemic situation, keep up the good work for Japan Travel Team and i also recommend this trip for anyone out there who want to choose their safe and nice ride. Thank you and God Bless. Glad to be back on this beautiful country.

Andy

Oct 12, 2020

Great service! Made my trip easy and convenient from the airport. My driver was very friendly and helpful. I would use again for sure.

Naveen

Sep 26, 2020

I have more satisfied with the Japan Travel service. I returned back to Japan on 19th Sep2020. From Pickup point to till drop point, everything was fine. I had no issues in communication. Driver speak good english. Overall it is a safe ride. I prefer to choose this service for Airport transfer.

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